At Emergency Cleanings, same day emergency cleaning means a technician can usually reach your property the day you call, inside a 2-hour arrival window, with a text when they are on the way. After a free on-site walkthrough, a Project Coordinator calls with one flat price, and once you approve it, work often starts that same day.
Say the writ was executed this morning, or the tenant left and never came back and the smell hit your maintenance tech at the door. Here is what today looks like.
What happens after you call
- The call. Give us the address, the unit, what happened, and who can let the technician in.
- The arrival window. You get a 2-hour arrival window, so your site manager is not waiting at the office all afternoon.
- The ETA text. When the technician is en route, you get a text.
- The walkthrough. The technician walks the unit and photographs every room. This assessment is free.
- The price call. A Project Coordinator calls you with the exact final price and the step-by-step plan.
- Your approval. You say yes, and work often starts the same day.
Access at a gated community
Most same-day delays happen at the gate. Give us the gate code or call box instructions on the first call, and say whether the technician checks in at the office. If the locks were changed, say who holds the new key.
If a staff member has to escort vendors, tell us who, and we will text them the ETA too. If you want the truck to look like any other vendor van, unmarked vehicles are available on request.
What can push the start past today
- Possession. If the tenant or an occupant is still legally in the unit, nobody should start clearing it. Wait until you have lawful possession under your state’s process. Rules vary by state, and this is not legal advice.
- Release after a death. When someone dies in a unit, the medical examiner is responsible for the body, and it may not be moved without permission. Cleanup starts once police and the examiner are finished and the unit is back in your hands. See the first 24 hours after a tenant death.
- Utilities. If power or water has been shut off at the unit, mention it on the first call.
- Work outside cleanup. Surface mold gets cleaned as part of the work. Deep mold mitigation, water damage restoration, fire restoration, plumbing repair, and rebuilding are separate trades that Emergency Cleanings does not perform.
Why the price is locked before anyone starts
Your regional manager will want the number and the photos before signing off. The price covers labor, disposal, transportation, equipment and insurance in one flat fee. It is never hourly, and it does not change once you approve it.
A large or hoarded unit can be phased room by room at a fixed price per phase, and every job comes with photo documentation for the unit file. If you are sorting out which jobs your own staff can handle, see what your staff can handle and when a specialty crew takes over.
Frequently Asked Questions
Does same-day response mean the unit is finished today?
Same-day response means a technician can usually be on site the day you call. Many jobs start that day after you approve the price. If a unit needs more than one day, the plan you approve will say so.
Do I have to be at the property for the walkthrough?
No. Someone needs to provide access, such as a site manager or a lockbox code. You get the photos and the price call either way.
Can I get the price approved by my regional manager before work starts?
Yes. The Project Coordinator gives you the exact final price and the plan, and nothing starts until you approve.
Is financing available?
Yes, financing is available. Ask the Project Coordinator on the price call.
If you have a unit that needs to be cleared, call Emergency Cleanings at 888-560-8488. You get a same-day response, a free assessment on site, a written scope, and one flat price locked before work starts. See the full emergency cleanup service page for what we handle.
