Frequently Asked Questions
Everything you need to know about our emergency cleanup services — available 24/7 across all 50 states.
Common Questions Answered
Can't find what you need? Call us - we're always available.
Do you serve my city? I'm not in a major metro area.
Yes — Emergency Cleanings operates nationwide across all 50 states. Our crews can be dispatched to cities, suburbs, small towns, and rural areas. Whether you're in a major metro or a remote community, we can reach you. Call 833-346-4652 for same-day availability and an instant quote for your location.
Do you handle hoarding cleanup for an entire house?
Yes. Our hoarding cleanup teams handle full-home cleanouts — every room including kitchens, bathrooms, bedrooms, garages, basements, and crawl spaces. We manage all removal, disposal, disinfection, and recycling coordination, and can locate valuable items before disposal. We also handle hoarding situations in large homes to apartments, vans, and campers. Call 833-346-4652 for a free quote.
Do you do after-death or crime scene cleanup?
Yes. We provide 24-hour crime scene and after-death cleanup with discreet, compassionate service. Our teams are trained in biohazard remediation, odor elimination, and full disinfection. We serve families, property managers, law enforcement agencies, and funeral homes nationwide. All work is handled with complete privacy and professionalism. Call 833-346-4652 anytime.
Can you clean up a sewage backup or raw sewage spill?
Yes. Sewage backup cleanup is one of our core emergency services. We extract, sanitize, and disinfect affected areas 24/7. Fast response is critical to prevent mold growth and structural damage. We serve residential and commercial properties nationwide. Call 833-346-4652 for immediate dispatch.
How much does emergency cleanup cost?
Pricing depends on the scope, type, and size of the cleanup. We provide free, no-obligation phone quotes — usually within minutes of your call. All jobs are priced as a flat project rate. This method takes a little longer in the beginning, however you don't have to worry about the cost going higher if it takes longer. There are no hidden fees. Call 833-346-4652 and we'll give you an honest estimate right away.
Do you work with insurance companies?
Yes. Emergency Cleanings regularly works alongside homeowners' insurance carriers. We document the cleanup for your claim and provide all paperwork your adjuster needs. We're experienced with insurance requirements for sewage backup, fire damage, biohazard remediation, and other covered events. Call 833-346-4652 to get started.
How fast can you respond?
We offer same-day service and are available 24 hours a day, 7 days a week — including all holidays. In many markets we can dispatch within hours of your call. The sooner you call, the faster we respond. Call 833-346-4652 now for an instant availability check.
Are you licensed and insured?
Yes. Emergency Cleanings is fully licensed and insured. For specialized services such as hazardous waste removal, we work exclusively with licensed, insured subcontractors who meet all local, state, and federal regulatory requirements. Every job is covered.
What types of cleanup do you specialize in?
Emergency Cleanings specializes in the jobs others won't take: hoarding cleanup, crime scene and after-death cleaning, sewage backup, feces and urine removal, homeless encampment cleanup, chemical and oil spill response, and industrial cleaning. We serve homeowners, property managers, landlords, municipalities, and businesses nationwide — 24/7.
Do you serve property managers, landlords, and municipalities?
Yes. In addition to homeowners, we regularly work with property managers, landlords, real estate agents, municipalities, and businesses of all sizes. We handle eviction cleanouts, biohazard units, encampment remediation, and large-scale industrial jobs. We provide documentation for your records and insurance carriers. Call 833-346-4652 for a project quote.
What if I can't afford the cleanup right now?
We understand — unexpected cleanup costs can be overwhelming. The Fresh Start Savings Program lets you build toward your project at your own pace. You set a monthly amount (even $150 is a real start), we track your progress with milestone check-ins, and when you're fully funded, credits apply directly to the work. No interest, no credit check, no debt. It's a prepaid savings plan designed to turn "someday" into a scheduled date. Call 833-346-4652 to enroll.
Do you offer ongoing contracts for property managers or municipalities?
Yes — PrimeResponse™ is our managed cleanup service for property managers, housing authorities, and municipalities. You set a monthly budget and pre-approved spending thresholds, so your team can call us the moment a crisis hits — no last-minute purchase orders or approval delays. Every job is priced lower than one-off emergency calls, and you receive full reporting for finance and leadership. Call 833-346-4652 to discuss a plan.
Is a deposit required to book?
Yes — a small deposit (20% of the verbal estimate) is collected when you schedule your walkthrough. It secures your time slot and covers our dispatch costs. The deposit is refundable if the final price comes in higher than the range we discussed and you choose not to proceed. It's non-refundable only if the final price falls within the quoted range and you decide not to move forward, or if you cancel before we arrive. In those cases, the deposit doesn't expire and can be applied to any future project — even at a different property. Call 833-346-4652 and we'll walk you through it.
Still have questions? We're available right now.
Call for a free, no-obligation quote. We'll assess your situation and give you an honest answer — usually in under 5 minutes.
Available 24 hours a day · 7 days a week · All holidays
Our Cleanup Services
Fast cleanup for urgent messes, biohazards, odors, and unsafe conditions that need professional care.
We remove clutter, trash, and waste to help make the home safer, cleaner, and easier to use again.
We remove debris, waste, needles, and biohazards from encampment areas so the property can be used safely.
We clean, disinfect, and deodorize areas affected by human or animal waste, stains, and strong odors.
We remove sewage waste, disinfect affected areas, and help reduce health risks after a backup or overflow.
We handle biohazard cleanup after unattended deaths, trauma, or accidents with privacy and care.
We clean warehouses, workspaces, and commercial areas after spills, debris, waste, or heavy use.
Need help today? Our team responds quickly to clean, disinfect, and restore affected areas.
